NEWS

EXO PLANET # 4 – The EℓyXiOn – in Japan Important Information for Customers Who Come to Osaka

2018/02/21
重要 Important information for customers visiting Osaka 大阪
 
The start time of 2/23 (Fri) is "18:30" and the start time of 2/23 (Sat) is "16:00".
Many customers come to check baggage, issue an admission ticket at the entrance gate, and use the wireless control penlight.
Due to the settings, it is expected that the entrance will be very crowded on the day.
Depending on the congestion, the line to the entrance gate becomes longer and it takes time to enter,
You may not be able to be seated at your seat before the show starts.
It can be very crowded, especially after 30 minutes before the performance (18:00 on 23rd / 15:30 on 24th)
As expected, have enough time for your time, From opening time (16:30 on the 23rd / 14:00 on the 28th)
Thank you for your early arrival.

 
If you arrive just before the performance and you are not in time for the performance,
Please note that we can not bear.
 
Thank you for your understanding and cooperation so that the venues can be united and excited with EXO.
 
お 願 い Request for use of “wireless control penlight” ◇ ◆
“ EXO PLANET # 4 – The EℓyXiOn – in JAPAN” uses wireless control within the venue
We are planning to use a "wireless control penlight" that can control light.
Therefore, use of penlights other than the "wireless control penlight"
Thank you for your cooperation.
 
There are only two types of penlights available for this performance.
・ "EXO PLANET # 4-The EℓyXiOn-in JAPAN" original goods
"Wireless control penlight" to be sold
・ EXO Official Penlight Ver.2
* Also sold at "EXO PLANET # 3-The EXO'rDIUM in JAPAN" and Seoul performance
It is a penlight. (Only ver2 (white) can be used.
We also recommend that you replace all batteries with new ones.)
 
[Regarding the use of wireless control penlights] 
This performance will be directed using the latest system.
Be sure to sit on your own seat to create a penlight that is integrated with the venue
You can enjoy it.
In addition, the "wireless control penlight" that customers bring in the venue,
< Need to be set when entering each performance > It becomes.
Please check the following notes.
 
準備 Preparation before admission ◇◇
1, Remove the wireless control penlight from the package and remove the battery discharge prevention film.
 
2.If you bring the “wireless control penlight” used in the performance,
We recommend that you change to a new battery before coming to the venue.
When the batteries are exhausted, the penlight does not color cleanly.
I would like cooperation of battery exchange of all of you.
* Please be sure to replace all batteries when replacing
 
3.Press the button and check if it lights up normally.
Check that the batteries are inserted correctly.

 
4. Some fake penlights sold in Korea are sold in part.
The fake penlight does not respond to the "wireless control" system.
Be sure to use official goods.
 
Once you have the above preparations, bring your ticket and "wireless control penlight" at hand,
Please proceed to the admission line and follow the steps below.
* Customers who do not set the "wireless control penlight" are only "tickets"
Please bring it with you and proceed to the entrance line.
 
手 順 Procedure for entry ◇◇
1. Please give the "wireless control penlight" and the ticket to the staff at the entrance.
 
2. When the ticket is confirmed and the “wireless control penlight” shines in the specified color,
Please proceed to the venue as it is.
(* If the specified color does not shine, we will guide you to the penlight support center)
 
* Customers who use EXO Official Penlight Ver.
Remove and reinsert one battery.
* After the penlight setting is completed, the operation is strange or during the performance, it is obviously
If the operation is different, please re-insert the battery once or
Please come to the penlight support center and present your ticket.
 
In addition, we will set up a pre-set reception desk for each performance and penlight, so before opening
Please cooperate with penlight pre-setting.
The pre-set reception desk will be set up 30 minutes before opening time.
 
[Osaka performance penlight pre-setting acceptance]
2/23 (Fri) 12: 00-15: 45
2/24 (Sat.) 11: 00-13: 15