NEWS
Notice Regarding Changes to the Contents of the Exclusive by drawing lots Application Bonus for EXO 8th Album 'REVERXE' mu-mo SHOP
2026/03/19
Due to various reasons, we have decided to change the content of the event "EXO PLANET #6 - EXhOrizon in JAPAN" Meet & Greet after each show, which was a benefit for mu-mo SHOP purchasers and by drawing lots applicants of EXO The 8th Album "REVERXE" released in Korea on January 19, 2026 (Monday). The event will be changed due to various reasons.
We sincerely apologize for the sudden change and for the inconvenience this change may cause to our customers after the announcement.
Please see below for the changed events, application period, and details.
[by drawing lots application benefits (mu-mo SHOP only)]
(Before change)
Meet&Greet after each show of "EXO PLANET #6 - EXhOrizon in JAPAN".
(After the change)
Sound check viewing before the opening of each show of "EXO PLANET #6 - EXhOrizon in JAPAN".
Seats for viewing will be randomly assigned, but will be located at the front of the arena or at the front of center stage. During the sound check, each person will be allowed to take pictures with one smartphone.
In addition, due to the change in the event content, those who have already completed the purchase (completed the application process) will need to re-apply for the event.
We apologize for any inconvenience this may cause you, but please check the following information and complete the application process by the deadline if you wish to apply.
[by drawing lots with application privileges Sales period / announcement of winners]
(Before change)
Sales period: ~ March 22, 2026 (Sun.) 23:59
Announcement of winners: Friday, April 3, 2026 (tentative)
(After the change)
Sales Period: ~ until 23:59 on Sunday, March 29, 2026
Announcement of winners: Friday, April 3, 2026 (tentative)
*There will be no change in the schedule for the announcement of the winners.
Customers who have purchased the product prior to the announcement of the change in event details will be able to choose whether or not to apply for the event and the date of their choice, in addition to the application at the time of purchase (the date indicated at the beginning of the product name). Please note that the following schedule will not be changed, Entries not valid at time of purchase. So, since it will be Please re-apply on your own by 23:59 on Sunday, March 29, 2026. For details on how to apply, please check the relevant order details on My Page at mu-mo SHOP or in your purchase history.
<Product numbers eligible for reapplication
AVC1-43626A,ANCD-86830,AVD1-43628A,ANCD-86831,AVZ1-43630A,AVZ1-43631A,AVC1-43626B,AVC1-43626C,AVC1-43626D,AVC1-43626E,AVC1-43626F,. AVC1-43626G,AVD1-43628B,AVD1-43628C,AVD1-43628D,AVD1-43628E,AVD1-43628F,AVD1-43628G
You can check the item number of your order from your order confirmation e-mail or purchase history.
*People who choose "No Application" will not be eligible to reapply. Please understand this in advance.
Customers eligible for re-application will receive an email with the subject "[Important] EXO The 8th Album 'REVERXE' by drawing lots Re-application due to change in application privileges". Please check the details on "My Page" and "Purchase History", and if you wish to apply, please do so by the due date.
Purchase site
https://shop. mu-mo.net/st/special/exo2601/
Hi, mu-mo is not eligible for mu-mo SHOP limited by drawing lots application benefits. Please be aware of this in advance.
In addition, we will be sending a "digitally signed original image" to everyone who submitted an entry before the event details were changed. The image will be available for download from mu-mo SHOP 's My Page and purchase history around the end of April. More details will be announced at a later date from mu-mo SHOP, so please wait for a while.
<To whom the original digitally signed image will be distributed
Orders completed by 7:59 p.m. on Thursday, March 19, 2026
*If you choose "No Application" or if you purchased the product at Hi, mu-mo, you will not be eligible for the image distribution. Please understand this in advance.
[Information and precautions
The number of products and special offers are limited, and sales will end when the maximum limit is reached, even during the application period.
The person who places the order is the attendee. Please be sure to purchase and register with your own name and information.
For foreigners, please enter your name by placing the order in 'English' (Your reservation should have the same name as your official passport or other government issued identification document(s). or other government issued identification document(s).
Registration errors in address and date of birth are increasing. Please be sure to check your registration information before purchasing.
The address of the person placing the order must be the same as the address on the ID card that will be presented at the event.
No changes or cancellations can be made after the purchase is completed or after the winners are announced. (Changes cannot be made to the name on the order or from the registered information, including conversion or input errors in Kanji, English, etc.)
by drawing lots Products with application benefits are non-cancelable.
Those who do not have a ticket for the performance are also welcome to apply and attend.
Please note that you will be asked to identify yourself on the day of the event. Please understand that if you cannot be identified as the person who purchased or won the ticket, or if you cannot present the following ID, you will not be able to participate in the event.
The winning ticket is non-transferable and the winner cannot be changed.
by drawing lots The application privilege is open to non-residents of Japan, but purchases made by persons other than the applicant, such as purchasing services on behalf of the applicant, are not eligible.
If you are selected as a winner, only you can participate in the event. Winning rights cannot be transferred, and winners cannot be changed.
We will not be involved in any trouble between customers. Please understand this in advance.
Please note that cancellations, refunds, and transfers of the purchase price will not be accepted in the event that you are unable to attend the event.
Minors must obtain the consent of a parent or guardian before purchasing.
In the event that a minor makes a reservation or purchase, it will be deemed that a parent or guardian has consented to the purchase.
Please note that the contents of the event are subject to change without notice even during the application period due to various reasons. Please note that in such cases, cancellations and refunds will not be made.
Event Notes.
Only the winner will be allowed to attend the event.
Transfer (including to relatives) or resale of the winning ticket to another person is strictly prohibited.
Copying, counterfeiting, selling for commercial purposes, or selling at auction for any reason is strictly prohibited. Winning e-mails obtained through resale, etc. will be deemed invalid.
If any irregularities are discovered, the winning entry will be voided.
Details regarding participation on the day of the event will be provided separately to the winners only.
On the day of the event, the following photo ID will be required to attend the event. Please note that you will not be able to attend the event if you fail to present it or if it is not the specified ID.
On the day of the event, please follow the instructions and precautions of the staff. Failure to follow instructions may result in denial of participation.
Please be aware that recording, recording, or photographing with any equipment other than a smartphone is strictly prohibited. Please understand that if you do so, we will delete the recorded contents and ask you to leave the venue.
If you are unable to attend the event, we will not refund the purchase price for any reason.
The event will be free of charge, but participants will be responsible for their own transportation to and from the venue.
If you do not show up at the designated meeting place and time, your winning entry will be voided. The event will start as soon as the time specified on the clock here. If you are late for the designated time, you will not be allowed to participate.
Please note that the number of participating members is subject to change without notice. Please understand in advance.
The event may be cancelled or postponed, or the date, time, content, etc. may be changed at the discretion of the management due to unavoidable circumstances such as natural disasters, illness or accident of performers, transportation failure, or poor facilities. Even in such cases, no refunds or transfers of merchandise will be made.
Please refrain from any immoral behavior at or near the venue.
Please note that there is a possibility of filming on the day of the event. Please understand this in advance.
Please note that letters, gifts, etc. will not be accepted at the venue on the day of the event.
The organizers will not be held responsible for any accidents or theft that may occur inside or outside the venue. Please take care of your valuables by yourself.
Please take your trash with you when you leave the venue.
Staff may touch the customer's shoulder or arm to guide them. Please apply only if you understand this.
For the safety of our customers and artists, we may check your baggage and temporarily hold your baggage for security reasons.
However, if you see a suspicious person or object, please ask a staff member in the vicinity.
We will not be responsible for any problems or damages caused by incorrect information provided by the winners.
SM Entertainment Co., Ltd., Avex Styles Inc. and Avex Music Creation Inc. will not be involved in any trouble between customers regarding winning rights or prizes.
<Valid photo ID
(1) Passport
(2) Driver's license
(3) Physical disability certificate
(4) Residence card (Alien Registration Card)
(5) Credit card with photo
(6) My number card with photo (personal number card)
(7) Student ID card with photo
Only the original ID is valid.
If you do not have the above "photo ID," please prepare one piece of official identification (such as a certificate of eligibility, resident card, or notification card for a personal number card (personal number card)), and two other items that can confirm your name.
*If you are not prepared, you will not be able to participate in the event even if you are selected.
*If you use an identification card without a photo, we will check your order information and the information on your ID card, and may refuse your participation if we cannot determine that you are the person who placed the order. Please understand this in advance.
Handling of Personal Information
mu-mo SHOP Your personal information (including all items such as name, address, e-mail address, etc., and in the case of +ID holders, information provided at the time of application for issuance of +ID) will be provided to SM Entertainment Co., Ltd. and will be used jointly by Avex Music Creative Inc. and SM Entertainment Co, Ltd. and SM Entertainment Co., Ltd. for the purposes of customer analysis, development and consideration of new services, as well as for the purpose of providing information on products, services and artists in accordance with the preferences of members. (For details of the joint use, please refer to "mu-mo SHOP Terms of Use")
Inquiries
mu-mo SHOP Customer Support
https:// mu-mo.net/shop/q/
*Please contact us using the form above.
We accept e-mails 24 hours a day, but will respond to them in order during business hours (weekdays only, 11:00-18:00).
We sincerely apologize for the sudden change and for the inconvenience this change may cause to our customers after the announcement.
Please see below for the changed events, application period, and details.
[by drawing lots application benefits (mu-mo SHOP only)]
(Before change)
Meet&Greet after each show of "EXO PLANET #6 - EXhOrizon in JAPAN".
(After the change)
Sound check viewing before the opening of each show of "EXO PLANET #6 - EXhOrizon in JAPAN".
Seats for viewing will be randomly assigned, but will be located at the front of the arena or at the front of center stage. During the sound check, each person will be allowed to take pictures with one smartphone.
In addition, due to the change in the event content, those who have already completed the purchase (completed the application process) will need to re-apply for the event.
We apologize for any inconvenience this may cause you, but please check the following information and complete the application process by the deadline if you wish to apply.
[by drawing lots with application privileges Sales period / announcement of winners]
(Before change)
Sales period: ~ March 22, 2026 (Sun.) 23:59
Announcement of winners: Friday, April 3, 2026 (tentative)
(After the change)
Sales Period: ~ until 23:59 on Sunday, March 29, 2026
Announcement of winners: Friday, April 3, 2026 (tentative)
*There will be no change in the schedule for the announcement of the winners.
Customers who have purchased the product prior to the announcement of the change in event details will be able to choose whether or not to apply for the event and the date of their choice, in addition to the application at the time of purchase (the date indicated at the beginning of the product name). Please note that the following schedule will not be changed, Entries not valid at time of purchase. So, since it will be Please re-apply on your own by 23:59 on Sunday, March 29, 2026. For details on how to apply, please check the relevant order details on My Page at mu-mo SHOP or in your purchase history.
<Product numbers eligible for reapplication
AVC1-43626A,ANCD-86830,AVD1-43628A,ANCD-86831,AVZ1-43630A,AVZ1-43631A,AVC1-43626B,AVC1-43626C,AVC1-43626D,AVC1-43626E,AVC1-43626F,. AVC1-43626G,AVD1-43628B,AVD1-43628C,AVD1-43628D,AVD1-43628E,AVD1-43628F,AVD1-43628G
You can check the item number of your order from your order confirmation e-mail or purchase history.
*People who choose "No Application" will not be eligible to reapply. Please understand this in advance.
Customers eligible for re-application will receive an email with the subject "[Important] EXO The 8th Album 'REVERXE' by drawing lots Re-application due to change in application privileges". Please check the details on "My Page" and "Purchase History", and if you wish to apply, please do so by the due date.
Purchase site
https://shop. mu-mo.net/st/special/exo2601/
Hi, mu-mo is not eligible for mu-mo SHOP limited by drawing lots application benefits. Please be aware of this in advance.
In addition, we will be sending a "digitally signed original image" to everyone who submitted an entry before the event details were changed. The image will be available for download from mu-mo SHOP 's My Page and purchase history around the end of April. More details will be announced at a later date from mu-mo SHOP, so please wait for a while.
<To whom the original digitally signed image will be distributed
Orders completed by 7:59 p.m. on Thursday, March 19, 2026
*If you choose "No Application" or if you purchased the product at Hi, mu-mo, you will not be eligible for the image distribution. Please understand this in advance.
[Information and precautions
The number of products and special offers are limited, and sales will end when the maximum limit is reached, even during the application period.
The person who places the order is the attendee. Please be sure to purchase and register with your own name and information.
For foreigners, please enter your name by placing the order in 'English' (Your reservation should have the same name as your official passport or other government issued identification document(s). or other government issued identification document(s).
Registration errors in address and date of birth are increasing. Please be sure to check your registration information before purchasing.
The address of the person placing the order must be the same as the address on the ID card that will be presented at the event.
No changes or cancellations can be made after the purchase is completed or after the winners are announced. (Changes cannot be made to the name on the order or from the registered information, including conversion or input errors in Kanji, English, etc.)
by drawing lots Products with application benefits are non-cancelable.
Those who do not have a ticket for the performance are also welcome to apply and attend.
Please note that you will be asked to identify yourself on the day of the event. Please understand that if you cannot be identified as the person who purchased or won the ticket, or if you cannot present the following ID, you will not be able to participate in the event.
The winning ticket is non-transferable and the winner cannot be changed.
by drawing lots The application privilege is open to non-residents of Japan, but purchases made by persons other than the applicant, such as purchasing services on behalf of the applicant, are not eligible.
If you are selected as a winner, only you can participate in the event. Winning rights cannot be transferred, and winners cannot be changed.
We will not be involved in any trouble between customers. Please understand this in advance.
Please note that cancellations, refunds, and transfers of the purchase price will not be accepted in the event that you are unable to attend the event.
Minors must obtain the consent of a parent or guardian before purchasing.
In the event that a minor makes a reservation or purchase, it will be deemed that a parent or guardian has consented to the purchase.
Please note that the contents of the event are subject to change without notice even during the application period due to various reasons. Please note that in such cases, cancellations and refunds will not be made.
Event Notes.
Only the winner will be allowed to attend the event.
Transfer (including to relatives) or resale of the winning ticket to another person is strictly prohibited.
Copying, counterfeiting, selling for commercial purposes, or selling at auction for any reason is strictly prohibited. Winning e-mails obtained through resale, etc. will be deemed invalid.
If any irregularities are discovered, the winning entry will be voided.
Details regarding participation on the day of the event will be provided separately to the winners only.
On the day of the event, the following photo ID will be required to attend the event. Please note that you will not be able to attend the event if you fail to present it or if it is not the specified ID.
On the day of the event, please follow the instructions and precautions of the staff. Failure to follow instructions may result in denial of participation.
Please be aware that recording, recording, or photographing with any equipment other than a smartphone is strictly prohibited. Please understand that if you do so, we will delete the recorded contents and ask you to leave the venue.
If you are unable to attend the event, we will not refund the purchase price for any reason.
The event will be free of charge, but participants will be responsible for their own transportation to and from the venue.
If you do not show up at the designated meeting place and time, your winning entry will be voided. The event will start as soon as the time specified on the clock here. If you are late for the designated time, you will not be allowed to participate.
Please note that the number of participating members is subject to change without notice. Please understand in advance.
The event may be cancelled or postponed, or the date, time, content, etc. may be changed at the discretion of the management due to unavoidable circumstances such as natural disasters, illness or accident of performers, transportation failure, or poor facilities. Even in such cases, no refunds or transfers of merchandise will be made.
Please refrain from any immoral behavior at or near the venue.
Please note that there is a possibility of filming on the day of the event. Please understand this in advance.
Please note that letters, gifts, etc. will not be accepted at the venue on the day of the event.
The organizers will not be held responsible for any accidents or theft that may occur inside or outside the venue. Please take care of your valuables by yourself.
Please take your trash with you when you leave the venue.
Staff may touch the customer's shoulder or arm to guide them. Please apply only if you understand this.
For the safety of our customers and artists, we may check your baggage and temporarily hold your baggage for security reasons.
However, if you see a suspicious person or object, please ask a staff member in the vicinity.
We will not be responsible for any problems or damages caused by incorrect information provided by the winners.
SM Entertainment Co., Ltd., Avex Styles Inc. and Avex Music Creation Inc. will not be involved in any trouble between customers regarding winning rights or prizes.
<Valid photo ID
(1) Passport
(2) Driver's license
(3) Physical disability certificate
(4) Residence card (Alien Registration Card)
(5) Credit card with photo
(6) My number card with photo (personal number card)
(7) Student ID card with photo
Only the original ID is valid.
If you do not have the above "photo ID," please prepare one piece of official identification (such as a certificate of eligibility, resident card, or notification card for a personal number card (personal number card)), and two other items that can confirm your name.
*If you are not prepared, you will not be able to participate in the event even if you are selected.
*If you use an identification card without a photo, we will check your order information and the information on your ID card, and may refuse your participation if we cannot determine that you are the person who placed the order. Please understand this in advance.
Handling of Personal Information
mu-mo SHOP Your personal information (including all items such as name, address, e-mail address, etc., and in the case of +ID holders, information provided at the time of application for issuance of +ID) will be provided to SM Entertainment Co., Ltd. and will be used jointly by Avex Music Creative Inc. and SM Entertainment Co, Ltd. and SM Entertainment Co., Ltd. for the purposes of customer analysis, development and consideration of new services, as well as for the purpose of providing information on products, services and artists in accordance with the preferences of members. (For details of the joint use, please refer to "mu-mo SHOP Terms of Use")
Inquiries
mu-mo SHOP Customer Support
https:// mu-mo.net/shop/q/
*Please contact us using the form above.
We accept e-mails 24 hours a day, but will respond to them in order during business hours (weekdays only, 11:00-18:00).